Information sources and data may include: | electronic and print media, such as news, reviews, articles and technical publicationsemployee and industry association representativesevents, such as industry functions, conferences, trade fairs, community activities, expositions, exhibitions, festivals and social eventsgovernment bodies and associated publicationsinduction kitsinstruction or product manualsinternet and intranetlibrariespeak copyright organisationspersonal observations and experiencepolicy and procedures manualsreference books, industry information sheets, magazines and journals discussions with current industry practitioners, colleagues and community groupsretail and wholesale suppliers of products and servicestraining programs, seminars, conferences, symposiums, workshops and other professional development opportunitiesunions and union publications (newsletters, magazines, bulletins and letters) and other sources of industrial relations information. |
Key players may include: | digital media organisationsemployer organisationsgovernment departments IT professional bodiesunionsvendors of digital media products and services. |
Communication tools and media may include: | emailfaxmobile devicesphoneweb. |
Communication strategy may include: | distribution listsfrequency and mode of communicationkey messageskey stakeholderspurposeways of communication. |
Reports may include various formats and styles: | briefing noteselectronic mailfaxgeneral correspondencehandwritten and printed materialsinternal memostelephone messages. |
Work plan and schedule may include: | activities plan or schedulediarylog bookelectronic or paper-based project plantasks list. |
Client queries and issues may include: | disputes needing resolutionpoints of clarification requests for information. |
Legislative and regulatory requirements may include current, legislation, regulations, codes of practice (federal and state) and policy relating to: | anti-discrimination and equal employment opportunitybusiness compliancecopyrightenvironmental issuesinsuranceOHSplagiarismprivacy and confidentialityquality assurancetaxationworkplace and industrial relations. |
Codes of practice and guidelines may include: | Australian content standardsindustry guidelines relating to the digital media. |
Peers and clients may include: | contractorsemployeesexternal organisations and agenciesindividualsinternal departmentssupervisorstechnical staffwork colleagues. |
Improvements may include: | acknowledging feedback and commentscoaching, mentoring and supervising informal conversation with peers, supervisor and clientspersonal studyself-evaluationuse of formal evaluation tools, such as discussion, survey or interview to determine effectiveness or satisfaction. |
Milestones or key performance indicatorsmay include: | performance appraisal with line supervisorreview of key performance indicators against key project milestonesreview of performance against specified times for completion of key activities or tasks. |
Training and professional development may include: | attendance at forums and workshops (online or face to face)coaching and mentoring completion of internal and external training programspersonal study, such as journals, and technical, policy and procedures manuals. |
Discussions and forums may include: | online discussion forumsperformance appraisal processesplanning daysproject briefing and debriefing sessionsseminars and workshopsstaff meetings. |